Replacement Policy

Replacement steps with Limoni

Exchanges with Limoni are available within 7 days. .

All you have to do is:

Replacement steps:

1. Fill out the uniform exchange request form via the link ( here ) .
2. Fill out the dress exchange request form via the link ( here ) .
3. Contact our customer service team via the website or WhatsApp: 0556598851
4. You will receive a response and be contacted within a maximum of 24 hours .
5. The product to be replaced will arrive at our warehouses within 1 to 7 business days .

After the product arrives, is inspected, and it is confirmed that all accessories and original packaging are present,

The replacement product is shipped directly .

Replacement conditions:

• The product must be in its original condition , unused, with the identification card attached , and the original packaging with all its components .
• The customer bears the shipping costs round trip (from the customer to the store and vice versa).
• After the shipping document is issued by "Lemony", the customer must deliver the product to the nearest branch of the shipping company .
• Replacement is available only once , and the replacement order cannot be returned .
• If there is a price difference between the returned product and the replacement product, the customer must pay the difference before the shipping process is completed.